Returns & Exchanges
At OGLmove, we want you to love your sustainable fashion; if you are not completely satisfied, we offer a 30-day return window for items in their original, unworn condition. Our streamlined process ensures that finding your perfect fit is always stress-free and environmentally conscious.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare the Package
Securely pack your items in their original packaging with all tags attached, ensuring the shipment is protected for its journey back to us.
- 3.Ship It Back
Download and print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at the designated carrier location.
- 4.Receive Your Refund
Once our warehouse inspects your return, we will process your refund or ship your exchange within 5-7 business days to your original payment method.